Frequently Asked Questions

You can get detailed information by calling +90 850 304 33 77.

Charging cannot be performed without downloading the application.

When you purchase a product or service, we contact the card issuing bank to verify that your payment method is valid and you have sufficient funds for the transaction. Your bank reserves the money until the transaction is complete or the authorization expires. There is no charge for open provisioning.

Electric vehicle charging station installation by filling out the form on the Station Requesttab. You can take the first step for

Residences, Sites and Residences, Business Center and Plazas, Private Parking lots, Educational Institutions, Hotels, Military Areas, Areas Subject to Special Permission, Shopping Centers, Social Facilities, Public Institutions and Municipalities, Restaurant and Recreation Facilities, Parks and Green Spaces, Auto Galleries, Parking Lots, Super Markets, Fuel Stations, Auto Services, Health Institutions and Hospitals, etc.

•We need to learn the electricity bill (multiplier / demand / agreement power) or the power of the transformer for the last month.
• Deed
• Building occupancy permit / Site plan
• Rental contract, if any (we need to know how many years it is leased, how many years the contract will be valid)
• No debt sign
• Signature Circulars
• Tax Plate

Preparation and review process of requested documents
Preparing the positive opinion request form (ANNEX-1) for the installation of an electric vehicle charging station and making an application to the distribution company or the relevant administration. (The application is made by our company.)
Obtaining the positive opinion document (ANNEX-2) from the distribution company or the relevant administration for the installation of an electric vehicle charging station. (The application is made by our company.)
Preparation of the infrastructure and establishment of the electric vehicle charging station
Obtaining a business license.

•For areas where people spend more time, we may prefer AC (slow charging) for locations.
DC (fast charging) can be preferred for those who are short of time and cannot be found in locations for more than 15/20 minutes.
Examples of our AC devices are shopping malls, restaurants, gyms, Turkish baths, saunas, spas, business centers etc.
Examples of our DC devices (fuel stations, resting facilities on highways, etc.)

• With MAKSOPUS advantageous business partnership plans, you can generate income from licensed electric vehicle charging stations. Please call +90 850 304 33 77 for detailed information about 'Business Partnership Operations'.

You can set up stations at any point in Turkey that is suitable for infrastructure.

• It is an additional charge if the connection between the vehicle and the station continues even though the user has completed the charging process and another user prevents the charging process. You can find the current occupation prices in our stations tab..

• In case the user reserves the station in order to receive instant charging service, the additional fee charged is a blockage fee. You can find the current blocking fees in our stationstab.

You can pay with your credit card through the mobile application.

In addition, you can make payment by having your RFID card read at the station.